Our Team

Meet the passionate individuals who drive our success. We’re committed to providing the guidance and support you need to unlock your full potential in business ownership.

Let's Talk Franchising

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Meet our experts: helping you achieve business ownership

Meet the passionate individuals who drive Exit Factor’s growth strategy. With diverse expertise and a shared commitment, our team is dedicated to providing you, as a potential business franchisee, with the valuable expertise and unwavering support you need to navigate the exciting journey of franchise ownership and achieve your entrepreneurial goals.

Jessica Fialkovich

President

Jessica Fialkovich is a leading expert in business brokerage and exit strategy. She is the founder of Exit Factor and owns the world’s top-ranked business brokerage.

Ray Titus

CEO, United Franchise Group

Ray Titus is the CEO of United Franchise Group and a lifelong entrepreneur. He built a portfolio of successful franchise brands after starting his career alongside his father, franchising pioneer Roy Titus.

Brady Lee

Chief Operating Officer

Brady Lee, COO of United Franchise Group, has been with the company for over eight years. He has held leadership roles across Franchise Development and Sales in both the U.S. and Australia, including at UFG’s Australia Corporate Headquarters.

Melissa Nunez

Director of Operations

Melissa is Director of Operations at Starpoint Brands, with 15+ years of experience in project management and process improvement. Known for her attention to detail and communication, she ensures a seamless experience for franchisees.

Thomas McKeen

Development Director

Thomas joined UFG in 2021 and now serves as Franchise Development Manager for Exit Factor and Transworld Business Advisors. He has also held roles as Franchise Development Manager and Regional Manager, and thrives on helping entrepreneurs succeed.

Lucas Otero

Technical Support Advisor

Lucas Otero brings a strong IT support background to Exit Factor, along with hands-on experience managing business systems, troubleshooting technical issues, and helping teams work more efficiently. As part of United Franchise Group, he supports the tools and processes that help keep operations running smoothly, with a focus on practical solutions, clear communication, and dependable support for the Exit Factor network.

Reid Trego

Business Advisor

Reid Trego is a seasoned Business Advisor with over two and a half years of experience supporting franchise owners at Signarama. His career spans five franchise brands, including three where he served as an owner, giving him a unique perspective on both sides of the franchise relationship.

Let's Talk Franchising